Give Feedback Magbigay ng Feedback

Help us improve by sharing your experience with our Consumer Assistance Team. / Tulungan kaming mapabuti sa pamamagitan ng pagbabahagi ng inyong karanasan.

Based on Consumer Feedback Form — Annex F (CDA MC 2025-08)

Contact Information (all optional / lahat ay opsyonal)
If you have one. / Kung mayroon.
Rating Statements / Mga Pahayag sa Pagtatasa

Rate each statement on a scale of 1–5, or select N/A if not applicable. / I-rate ang bawat pahayag mula 1–5, o piliin ang N/A kung hindi naaangkop.

Statement / Pahayag 5
Strongly Agree		 4
Agree		 3
Neutral		 2
Disagree		 1
Strongly Disagree		 N/A
Ease of Filing / Kaginhawahan sa Pag-file
Resolved Within Expected Timeframe / Nalutas sa Takdang Panahon
Clarity of Communication / Kalinawan ng Komunikasyon
Courtesy & Professionalism / Kagalang-galang na Pakikitungo
Staff Product Knowledge / Kaalaman ng Kawani
Promptness / Bilis ng Serbisyo
Fairness of Resolution / Katarungan ng Resolusyon
Confidentiality / Pagpapanatili ng Lihim
Awareness of Right to Escalate / Kaalaman sa Karapatang Mag-escalate
Overall Satisfaction / Kabuuang Kasiyahan